CENTRAL STATION
HSMC Home:
Company Information:
HSMC
has been in business for almost thirty years and
is now one of New England's oldest and one of
its largest Central Monitoring Stations - with a
broad-based regional clientele - and with a
presence throughout the United States.
Tom and Carole Trowbridge founded Home Security
and Management Company of Stowe, Vermont in
1975. Before that time, Mr. Trowbridge had a
career in law enforcement in Ohio, which was
later continued in Vermont. Subsequently, they
both spent several years developing and running
a small alarm monitoring and property management
business for a local real estate company.
Eventually, they decided to create a similar
enterprise and formed their own company.
Home Security has been fortunate enough to
assemble a knowledgeable staff of competent and
dedicated personnel, through whose efforts the
company has realized many of its goals. One of
these goals was to evolve into a
state-of-the-art facility with a
UL Rating.
This was accomplished in 1991. HSMC
subsequently upgraded its rating to UL Fire.
We are not an answering service, an installation
company, or an equipment distributor. Therefore,
we can focus 100% of our attention strictly to
monitoring your accounts.
We continually try to position ourselves for all
advancements within the security industry - by
upgrading to technologically exceptional alarm
receiving equipment whenever necessary and by
acquiring robust computer programs whose
functionality will provide scalability and
growth.
As HSMC contemplated the future, we understood
that as our business grew, our physical plant
would have to be upgraded. With this in mind, we
planned a newer, larger and more technologically
sophisticated facility, which we moved into in
the Fall of 2003. Now we can provide even better
service and more security solutions throughout
the coming years.
Mission
Statement
HSMC Home:
About HSMC:
Mission Statement:
The
fundamental mission of Home Security is to
protect the life and property of the customers
we serve in a manner consistent with the highest
ideals within our industry and to take advantage
of those scientific advancements which will help
us succeed in that endeavor. We dedicate
ourselves to providing unsurpassed,
personalized, quality monitoring. Whether your
security concerns are residential or
commercial ... local or global ... large or
small ... we provide customized solutions to
suit your needs in all emergency situations.
HSMC has committed its energies to a policy of
teamwork, reciprocal understanding and growth in
the long-term business relationships with our
customers and employees alike.
We look forward to the future with great
confidence hoping to win over new clients and
security partners and want to thank all of our
current customers and alarm installers for their
support thus far.
In order to fulfill part of its mission, Home
Security has assigned specially qualified
managerial personnel to keep abreast of the
technological developments within the industry.
They are empowered to adapt those technologies
they find to be useful, and thus which will
advance our goals. Additionally, we have
implemented a policy of measured, steady growth,
which will enable us to meet projected demand
without ever degrading the quality of our
service. Along the way we will evaluate, revise
and recycle all plans as needed, while striving
to be proactive in resolving any problems.
We endeavor to be the preferred Central
Monitoring Station for all whom we serve and
pledge to conduct our business with
uncompromising honesty, wisdom, discretion and
sound judgment. This commitment extends to
customers, employees, alarm installers ... and
to the communities and the industries with which
we do business.
HSMC Home:
Dealer Information:
UL Rated:
Underwriter’s
Laboratories, Incorporated is a company that was
developed by the insurance industry to establish
a national standard of excellence and
certification for various products, equipment
and services – including central stations.
UL’s Central Monitoring Station Certification
program provides you, the consumer, with a
convenient and reliable way to identify
facilities that are currently tested and
maintained to meet all applicable UL codes and
standards. Not all facilities meet these
stringent requirements, but HSMC does!
HSMC's 2007 - 2008 UL Certificate (PDF)
Additional Information:
-
Our UL rating enables us to provide certified monitoring
across the nation for banks and hospitals;
federal, state and municipal facilities;
commercial and industrial properties;
private residences, etc.
-
HSMC meets or exceeds the strictest national standards
within the security industry for
performance, redundancy of receiving
equipment, building construction, computer
systems and power back-up provisions.
-
We annually pass all random, unannounced UL inspections
and re-certifications to assure continued
compliance with their strict criteria.
-
Insurance carriers throughout the United States
recognize our UL rating, as evidence that we
have attained that critical standard of
excellence by which all Central Monitoring
Stations are measured.
-
HSMC can provide customers with a certificate verifying
that they are being monitored by a UL
approved Central Monitoring Station. Often
they will be eligible for reduced insurance
premiums, which can frequently offset a
portion of their monitoring costs.
-
UL requires comprehensive security measures for all
approved monitoring facilities - with
strictly limited access to the central
station and special burglary alarm
protection within the premises.
-
In addition to the burglary alarm protection that UL
requires for central stations, HSMC's own
premises has an alarm system that also
provides detection for fire, panic, medical
alert, generator alert and gas detection.
As an added safety measure, another UL
Approved Central Monitoring Station monitors
our entire facility!
